Jobs in Red Deer

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Within 25 km of Red Deer

Added 27 mins ago
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Seasonal Key Holder
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Red Deer, AB

Hot Topic

Seasonal Key Holder

Red Deer, AB, Canada

Temporary

Within 25 km of Red Deer · About 1.6 km from the city centre

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Job details

Job type: Temporary
Apply by: Nov 11, 2026
Posted: Oct 12, 2026

Original job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.

What You'll Do

Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force
Step in and step up when needed. You’ll provide leadership support and help run the store when your Manager gets pulled away
Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT
Cover the sales floor zone and ensure that assigned areas are up to visual standards. You’ll also help in the opening and closing of the store
Work the register; you’ll process sales transactions and use your fandom knowledge to drive add on sales. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
Train and coach new Sales Associates as needed to help them quickly get acclimated to the team
Any other activities as assigned by your Store Leader

What You'll Need

Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
Superpowers in providing customer service and selling
A High School Diploma or GED equivalent
Avenger like collaboration and communication skills, as well as Captain America-like leadership
The usual retail stuff: able to stand and walk around during scheduled hours, reaching for merch using a ladder, step stool and pole. You’ll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds

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More about this job

Responsibilities

Deliver a strong customer experience, drive sales and key performance indicators, and support store leadership with daily operations, opening and closing, and visual merchandising. Train and coach new associates, maintain an organized store and stock room, and help prevent theft.

Requirements

Previous retail experience, strong customer service and selling abilities, and a high school diploma or GED are required. Candidates should have collaboration, communication, and leadership skills and be able to stand, walk, reach for merchandise, use a ladder or step stool, and move boxes weighing up to 50 pounds.

Skills

Customer Service
Retail Sales
Product Knowledge
Leadership
Team Collaboration
Communication
Sales Target Achievement
Upselling
Visual Merchandising
Cash Register Operations
Store Opening And Closing
Inventory Organization
Training And Coaching
Trend Awareness
Loss Prevention

Visa sponsorship

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Keywords

Retail
Customer Experience
Customer Service
Sales
Sales Targets
Key Performance Indicators
Units Per Transaction
Average Dollar Transaction
Product Knowledge
Upselling
Store Operations
Store Opening And Closing
Cash Register
Visual Standards
Planograms
Merchandising
Fashion Trends
Music Trends
Training
Coaching
Stock Room Organization
Loss Prevention
Pop Culture

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