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Move, open or close a Red Deer city utility account
Red Deer, Alberta, Canada
Use the right Red Deer utility form for starting, stopping or moving water and waste services.
Key information
Use the right Red Deer utility form for starting, stopping or moving water and waste services. A move creates a new account number and needs new bank-payment arrangements.
On this page
How the service works
Start, stop and move forms serve different purposes. Select the correct task before entering dates, and check that both addresses match the city’s property search. The move form also asks whether the new occupant is an owner or tenant and whether a management company acts for an owner.
Keep the final reading and requested dates with the submission record. When the new account is issued, update online banking and set up the new withdrawal agreement if wanted. A service-address change does not automatically update every dog licence, permit or business record; use the form’s separate mailing-address choices.
Sources: Move, open or close a Red Deer city utility account official information · Red Deer utility account FAQ
Compare the options
| Item | What to do | Published rule |
|---|---|---|
| Old service | Provide stop date and final reading | Use the transfer form for a move within Red Deer |
| New service | Provide new address and start date | New utility account number |
| Automatic payment | Create new PAWS arrangement | Old agreement does not transfer |
| Application fee | Expect on first bill | $32 |
| Security deposit | Check city payment-history review | $325 may apply; existing deposit can transfer |
| Other city records | Select relevant address updates | Not every account changes automatically |
Sources: Move, open or close a Red Deer city utility account official information · Red Deer utility account FAQ
Steps to use the service
- Choose the form
Start, stop or transfer according to your actual account task.
- Provide addresses and dates
Add all account holders and applicable management documents.
- Update payments
Use the new account number and arrange any new automatic withdrawal.
Sources: Move, open or close a Red Deer city utility account official information · Red Deer utility account FAQ
Eligibility and local rules
Which services does this city account cover?
Water, wastewater and waste management. The city billing FAQ says gas and electric services are not billed on this account; arrange those with the appropriate provider.
Source: Red Deer utility account FAQ
Which form should I use?
Use the moving form when transferring existing city water/waste services within Red Deer. A new customer uses Start Utility Service, while a closure uses Stop Utility Service.
Source: Move, open or close a Red Deer city utility account official information
What details does the moving form request?
The current service address and stop date, a final meter reading, contact details for all account holders, the new service address and start date, and a management agreement when applicable.
Source: Move, open or close a Red Deer city utility account official information
Using the service
How should I enter an address?
Choose the property matching the form’s address search rather than leaving an unmatched typed address. Check current and new service addresses separately before submission.
Source: Move, open or close a Red Deer city utility account official information
Does the account number stay the same?
No. The city assigns a new account number when the service address changes. Each address has its own number, including when one customer has several properties.
Source: Red Deer utility account FAQ
Does my old automatic withdrawal move too?
No. The moving form requires a new PAWS arrangement for the new account. Update any bank payee account number as well; paying the old number does not identify the new service.
Source: Move, open or close a Red Deer city utility account official information
What charges does the form disclose?
A $32 application fee is due on the first bill. A $325 security deposit may apply depending on previous city payment history; an existing deposit can transfer to the new account.
Source: Move, open or close a Red Deer city utility account official information
Exceptions and help
Who should be listed on the account?
Add all owners or tenants who need account access. The city allows only named account holders to make enquiries or changes, so include additional holders at application time.
Source: Red Deer utility account FAQ
Can the mailing address differ from the service address?
Yes. The form has a different-mailing-address option and asks which related city accounts should be updated. Moving service and updating other municipal records are distinct choices.
Source: Move, open or close a Red Deer city utility account official information
What if I receive a meter-reading hang tag?
Call Utility Services at 403-342-8750 to arrange access. The FAQ says staff need to read and view the meter; an ordinary self-submitted reading is not a substitute for that visit.
Source: Red Deer utility account FAQ
Local service locations
Red Deer Utility Billing Service Centre
4914 48 Avenue, first floor, Red Deer, Alberta
Handles utility account applications, moves, billing and payment questions.
- Phone
- 403-342-8203
- utilities@reddeer.ca
Sources: Move utility service · Utility FAQ
Google Maps uses the named destination and recorded address. The map is not proof of an accessible entrance, current opening or available service.
Sources: Move, open or close a Red Deer city utility account official information · Red Deer utility account FAQ
Official contacts and forms
- Move, open or close a Red Deer city utility account official information
- Red Deer utility account FAQ
Sources: Move, open or close a Red Deer city utility account official information · Red Deer utility account FAQ